Shipping policy

Shipping Policy

Processing & Shipping Times
All orders are processed within 2-3 business days from the date of purchase. Once your order has been processed, it will be shipped via the selected shipping method at checkout. Please note that processing times do not include weekends or holidays.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and the shipping method selected. Standard shipping typically takes between 3-7 business days, while expedited shipping options may be available for faster delivery.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Shipping Delays
While we strive to meet our estimated delivery times, please note that delays can occur due to factors beyond our control, such as weather conditions, carrier delays, or high order volumes during peak seasons. We appreciate your patience and understanding.

Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your shipping address, please contact us immediately.

Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you experience any issues with your shipment, please contact the shipping carrier directly.

International Shipping
At this time, we currently ship within [your shipping regions/countries]. International shipping options and rates will be displayed at checkout if available.

If you have any questions regarding your order, feel free to contact us at info@balancedlivingtribe.co.uk